What Services does Network Virtual Support offer?
Computer / Workstation Services:
• Preventive Maintenance
o Virus Removal
o Spyware Removal
• Software Updates
• PC Diagnostics
• Software Installations
• TCP/IP Internet Connectivity
• Email Program Trouble-shooting
• Application Trouble-shooting
• Apply Application Service Packs
• Rebuild/Restore OS
• New User Setup
• Testing / Evaluating New Software
Server Services:
• Preventive Maintenance
o Ensure backup is running
o Ensure Services are Running Properly
• Software Updates to OS
• SQL Admin & Support
• Exchange Admin & Support
• Exchange Installations
• Install, Configure & Administer ISA server
• Installation of Server Services & Configuration
o DHCP
o DNS
o WINS
o IIS
o Etc
• Trouble-shoot server issues/ Services
• New User Setup
• Installing / Modifying Application Services
Firewall / Security Services:
• Virus Removal
• Spyware Detection & removal
• VPN (Virtual Private Network)
• Broadband & Telco Trouble-shooting
• WAN Connectivity
• Network Analysis & Diagnostics
• VOIP (Voice Over IP) Setup
• Anti-Adware
• Firewall Installations/Updates
• Firewall Intruder Detection
• Group Security Policies
• Security Auditing
Network:
• Design & Install Custom Wireless Solutions
• Setup & Maintain Shared Printing
• Custom Network Installation
• VPN & Remote Access Solutions
• Roaming User Profiles
• Cable Installations
• Remote Network Management
Other Services Provided:
• Computer / Network Policy & Procedures
• Data backup & Recovery
• Training
• Disaster Recovery Planning
• New Product Evaluations
• Strategic Planning for Growth
• Technology Vendor Coordination
• Project Planning & Implementation
• Point of Sale Installation
• Asset Management
• Documentation of Software Compliance
• File Server Outsourcing
